Patio door with sliding doors opening one towards another , in 2 option sizes and 3 different colour variations , Double glazed Soft glass units - 4 mm soft coat safety glass + 20 mm warm edge spacer bar filled with argon gas + 4 mm soft coat safety glass
Patio door with two sashes
The ALUNA slider system, also known as the ESS47 hybrid sliding patio door system, is designed for large opening sizes of up to 2.5m x 2.7m per sash, with super slim interlock of just 25mm for maximum vision, excellent thermal performance of just 1.4 U W/m2K, noise reduction, high security and weather-proofing.
Perfect soft closing technology allows for smooth operation. For doors that do not occupy the inner space or to integrate rooms such as a kitchen and conservatory or the main house and terrace or garden.
Free delivery for orders up to 75 miles and 100£ extra charge for deliveries outside of the delivering area.
Overview
We offer our customers the option to collect their orders directly from our warehouse. To ensure a smooth and efficient process, please read and follow our collection terms and conditions.
Collection Eligibility
- Orders must be fully paid before collection.
- You will receive a confirmation email once your order is ready for collection.
Collection Notification
- We will notify you via email or phone when your order is ready for collection.
- Please do not attempt to collect your order until you have received this notification.
Collection Location
- Address: Unit 1B&2 Invincible road ,Farnborough ,Hampshire ,United Kingdom ,GU14 7QP
- Collection Hours:
Monday 09:00 - 17:00 Tuesday 09:00 - 17:00 Wednesday 09:00 - 17:00 Thursday 09:00 - 17:00 Friday 09:00 - 17:00 Saturday 10:00 - 16:00 Sunday Closed Collection Process
- Appointment: Schedule a collection time by contacting us at Office@deltagloballmited.co.uk. This ensures your order is ready and minimizes wait times.
- Identification: Bring a copy of your order confirmation email and a valid photo ID (e.g., driver’s license, passport).
- Authorization: If someone else is collecting the order on your behalf, please provide them with a signed authorization letter and a copy of your photo ID.
Inspection and Acceptance
- Inspection: Please inspect your items at the time of collection to ensure they are correct and in good condition.
- Acceptance: By accepting the items and leaving the warehouse, you acknowledge that the products are correct and free from visible defects or damage.
Uncollected Orders
- Orders must be collected within 14 days of the notification. If not collected within this period, we reserve the right to cancel the order and refund your payment, minus any applicable restocking fees.
Changes to Collection Orders
- If you need to change your collection date or time, please notify us at least 24 hours in advance.
- For any changes, contact us at Office@deltagloballmited.co.uk.
Contact Information
- If you have any questions or need further assistance, please contact our customer service team at:
- Email: Office@deltagloballmited.co.uk
- Phone: 01252268664
Safety and Compliance
- Please follow all safety guidelines and instructions provided by our warehouse staff during collection.
- Adhere to any COVID-19 protocols or other health and safety measures in place at the time of collection.
Liability
- We are not liable for any damage or loss that occurs after the items have been collected from our warehouse.
Overview
We strive to ensure our customers are fully satisfied with their purchases. If for any reason you are not satisfied with your purchase, we are here to help. Please read our return and refund policy carefully to understand your rights and the procedures for returning products.
Returns
Eligibility
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Custom-made or personalized items are non-returnable unless they arrive damaged or defective.
Return Period
- You have 30 calendar days from the date of receipt to initiate a return.
Process
Contact Us: Please email our customer service team at Office@deltagloballimited.co.uk with your order number, reason for return, and any supporting images if the product is damaged or defective.
Approval: Once your return request is approved, we will provide you with a return authorization number and shipping instructions.
Shipping: Pack the item securely and include the return authorization number. You are responsible for return shipping costs unless the item was damaged or defective upon arrival.
Inspection: Upon receipt of your return, we will inspect the item and notify you of the status of your refund.
Refunds
Approval
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Processing
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Partial Refunds
- Partial refunds may be granted for items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.
Late or Missing Refunds
- If you haven’t received a refund within the specified time, first check your bank account again.
- Then contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at Office@deltagloballimited.co.uk.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at Office@deltagloballimited.co.uk with the details of the defect or damage.
Non-Returnable Items
- Custom-made or personalized products
- Gift cards
- Items purchased on sale or with promotional discounts
Shipping Returns
- To return your product, you should mail your product to: Unit 1B&2 Stake works ,Invincible road ,Farnborough ,Hampshire ,United Kingdom ,GU14 7QP.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Information
- If you have any questions about our return and refund policy, please contact us at:
- Email: Office@deltagloballimite.co.uk
- Phone:01252268664
- Address:1B&2 Stake works ,Invincible road ,Farnborough ,Hampshire ,United Kingdom ,GU14 7QP
Changes to This Policy
We reserve the right to update or change our return and refund policy at any time. Any changes will be posted on this page, and we encourage you to review our policy periodically.